Intensive Home Support Service

Intensive Home Support

The Intensive Home Support service (IHSS) is an integrated service of Nursing, therapy and social care professionals providing care for anyone 18 or over. The service manages patients who are at risk of hospital admission, including home visits for patients with an exacerbation of a lung condition and frail elderly patients. In relation to respiratory conditions the service provides nebuliser therapy, chest physiotherapy & non-medical prescribing. Advanced Nurse Practitioners and therapists with respiratory skills and expertise provide a rapid response to patients who are acutely unwell, deliver the BTS discharge bundle (including medication review, inhaler technique, referral for pulmonary rehabilitation etc.) and provide an enhanced home treatment service.

Note the IHSS team works closely with the respiratory specialist team and will refer patients into a respiratory MDT where review by a member of the respiratory specialist team is clinically required. This 3 minute video provides an overview of the service https://vimeo.com/200156825

Response times: All referrals can be responded to with a home visit in 2 hours, however the clinician will discuss with the referrer and a more appropriate response may be agreed.

Opening hours: 8.00am-10pm every day (including weekends and bank holidays).

Referral process: Referrals are accepted from any health or social care professionals, carers and patients can self-refer. Referrals are accepted via a single point of access ICAT on 01282 805989.