Reedyford Healthcare aims to provide high quality, accessible health care that is sensitive to our patients’ needs whilst providing job satisfaction to all members of the practice team. We try to foster a planned and innovative approach to practice developments, and feel that as a practice we have a very good reputation within the locality, both for patient-centred care and for being pro-active in our approach to the challenges of modern general practice. We were the first practice in our district to take on fundholding status in the 1990s, and we joined PMS in 2002. We became a training practice in August 2004. We are currently working towards attainment of the Quality Practice Award.
We operate from two sites. Our main surgery is a large ground floor suite in the multi-million pound Yarnspinners Primary Health Care Centre in Nelson which we moved into in 2005. This was built under the NHS LIFT scheme and comprises a converted Grade 2 listed canal side warehouse – Yarnspinners Wharf – with a modern extension alongside. Apart from GP practices the development houses treatment room facilities, dental services,, chiropody and other allied health professionals. There is also ample accommodation for education and training. Patients visiting the Nelson surgery can use the adjacent car park to Yarnspinners or alternatively Morrisons supermarket.
Our branch surgery in the nearby village of Barrowford was purpose built in 1994 under the cost-rent scheme and extended in 2004 to include another consulting room for the training of GP Registrars. The Barrowford surgery has it’s own car park for our patients to use.
Nelson has a population of approximately 30,000, and is a typical Lancashire mill town situated at the foot of Pendle Hill. Our practice area extends to the boundaries of Colne and Brierfield and also includes many of the surrounding Pendle villages including Barrowford, Roughlee, Blacko, Fence and Newchurch. This provides an interesting mix of urban and rural practice. Both practice sites are very close to the M65 motorway. Manchester is 40 minutes away. Skipton – the gateway to the Yorkshire Dales – is 20 minutes away, and the Lake District is one hour away.
The list size is currently approximately 11,000. We are a busy practice with 30% of our patients in areas of high deprivation. Approximately 10% of our patients are Asian, primarily Pakistani, from the Punjab region, and we have a smaller percentage of Eastern European patients. Our workload is both varied and challenging.
Organisation and Patient Care
We are a group practice comprising five GP Partners and two salaried GPs and this contributes to a varied skill mix. When the practice agreed its PMS contract one of our main objectives was to develop nurse triage and minor illness clinics, and growth monies were used to finance our first Nurse Practitioner. Our nursing team also consists of three highly qualified Practice Nurses, a Triage Nurse and two Health Care Assistants.
The Practice was a pilot for the “Pharmacy First” minor ailment passport scheme, so much of our minor illness is now diverted to the pharmacy or nurse practitioners. This leaves the GPs to concentrate on more complex clinical problems. Our Health Care Assistants perform venepuncture, ECGs, blood pressure and new patient checks. They also undertake glucose tolerance tests. The practice offers a weekly sexual health service which includes IUD and contraceptive implant fitting; other services include minor surgery, drug misuse and diabetic care, which is a locally enhanced service that includes insulin initiation. The Practice is a Yellow Fever vaccination centre.
We have a friendly and supportive reception and admin team, and regularly arrange practice get-togethers. Also attached to the Practice are Health Visitors, District Nurses, a Drug Liaison Officer, Dietician, Counsellor, Primary Care Mental Health Worker, and a “Green Dreams” project worker, as well as the Medicines Management Prescribing Advisor.
The Practice is fully computerised using the EMIS Web system, and almost paperless. Over 80% of our patient records are summarised. Our patients are able to order prescriptions and book appointments on-line. We have direct computer links with the Pathology Laboratory Department at Burnley General Hospital, which is our main provider. Pendle Community Hospital, which is situated in the centre of Nelson, opened in 1991. It houses radiology facilities, a physiotherapy department and rehabilitation wards. Pendleside Hospice, located just outside our practice area in Reedley, near Burnley, incorporates inpatient beds as well as day care facilities.
The Practice has opted out of providing out of hours care. Sessions can be worked on a private basis for East Lancs Medical Services if desired.
We have been providing Extended Hours surgeries for a number of years on Monday evenings and Saturday mornings.
Reedyford Healthcare is part of the locality federation of PMS practices and as such has embarked on working towards attainment of the Quality Practice Award, striving to establish a culture and ethos of delivering high quality patient care.
The Practice is also keen to embrace the opportunities provided by advancements in information technology. We aim to be one of a group of practices in the area to roll out patient access to healthcare records which we hope will contribute to patient enablement.
We remain committed to GP training and will continue to have a regular intake of GP trainees at different stages of training.
We have a track record of innovation and are exploring alternative models of working that can assist us in meeting the increasing workload that General Practice is facing. We are open to suggestions and ideas for responding to the needs of our patients as well as exploring what other services we could provide to our wider health economy.
Please click on the image below for our practice brochure: